Official Policy

Privacy Policy MT88

MT88 is committed to protecting the privacy and security of your personal data. This document clearly explains how we collect, use, store, and safeguard your information as a member of our platform.

Updated: 1 January 2026
Our Commitment

Why Your Data Welcome Aboard

Six core pillars that demonstrate MT88's commitment to protecting every member's privacy.

256-bit SSL Encryption

All data transmitted between your device and mt88 servers is protected with industry-grade 256-bit SSL encryption, ensuring your personal information cannot be intercepted or read by any third party.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls and an intrusion detection system (IDS) that operates 24 hours a day, 7 days a week without interruption.

No Data Selling

MT88 has never and will never sell, rent, or disclose your personal data to third parties for marketing purposes without first obtaining your explicit consent.

User Controls

You have full rights to access, update, correct, or request deletion of your personal data at any time through your account settings or by contacting our support team.

PDPA Compliance

The MT88 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring your rights as a data subject are fully protected under the law.

Two-Factor Authentication

MT88 supports two-factor authentication (2FA) to add an extra layer of security to your account. With 2FA enabled, unauthorized access to your account can be prevented even if your password is compromised.

01Introduction

Welcome to the mt88 Privacy Policy. This document is provided to transparently and honestly explain how the mt88 platform — accessible at mt88.ceo — handles your personal data throughout your use of our services.

We understand that privacy is more than a technical matter — it is the trust you place in us every time you use the platform. MT88 therefore takes a careful and responsible approach to every aspect of data handling, from collection through to storage and deletion.

By registering and using the MT88 platform, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.

This Privacy Policy applies to all users of the MT88 platform, including website visitors, registered members, and former members whose accounts remain within the stipulated record retention period.

MT88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related regulations enforced by the relevant authorities. We continuously update this policy to ensure ongoing compliance with legislative changes and industry best practices.

02Personal Data We Collect

MT88 only collects personal data that is strictly necessary to provide you with a safe, seamless, and high-quality service. We do not collect excessive or irrelevant data beyond what is needed to operate the platform.

Data Category Details Requirements
Identity Information Full name, date of birth, identification card number, gender Required
Contact Information Email address, mobile number, residential address Required
Financial Information Bank account number, account holder name, bank name Required (for transactions)
Verification Data Copy of identity document, verification selfie (KYC) Required (for withdrawal)
Usage Data Game history, transaction logs, betting records Automatic
Technical Data IP address, device type, web browser, operating system Automatic

Mt88 does not collect or process data from underage users under any circumstances. If we find that personal data belonging to an individual under the age of 21 has been collected without our knowledge, that data will be deleted immediately and the associated account will be terminated.

03How We Collect Data

MT88 collects your personal data through several key channels. Understanding how this works helps you stay more aware of your digital footprint while using our platform.

  • Account Registration: You provide data directly when completing the registration form, including your name, email, phone number, and date of birth.
  • KYC Process: During the identity verification process, you upload your identity document and a self-verification photo.
  • Financial Transactions: Financial data is collected when you make a deposit, withdrawal, or carry out any transaction activity on the platform.
  • Platform Interactions: Every action you take on the platform — from clicking a game to adjusting account settings — is automatically recorded for security and service improvement purposes.
  • Support Communications: Every time you contact our customer support team, the content of that conversation is stored for reference and service improvement purposes.
  • Cookies and Similar Technologies: Our platform uses cookies and tracking technologies to collect usage data and improve your experience.

MT88 does not purchase or acquire personal data from third-party data brokers. All data we hold is either provided directly by you or generated through your use of our platform.

04Purpose of Data Use

Every piece of data we collect has a clear and lawful purpose. mt88 does not use your data for undisclosed purposes without first obtaining your consent.

  • Account Management: Creating, verifying, maintaining, and securing your account on the MT88 platform.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and securely.
  • Identity Verification (KYC): Ensuring you meet age eligibility requirements and preventing the use of false identities or fraudulent activity.
  • Fraud Prevention: Detecting and preventing any fraudulent activity, money laundering, or platform abuse.
  • Customer Support: Providing accurate assistance and solutions when you contact our support team.
  • Service Communications: Sending important notifications related to your account, transactions, promotions, and policy updates.
  • Legal Compliance: Meeting the reporting and compliance obligations required by law and relevant authorities.
  • Platform Improvements: Analyzing usage patterns to continuously improve platform performance, interface, and security.

MT88 does not use your personal data for any third-party marketing purposes without your explicit consent. You may withdraw consent for marketing communications at any time through your account settings.

05Data Sharing with Third Parties

MT88 understands that your trust is our most valuable asset. We do not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where data sharing is necessary for platform operations:

  • Payment Service Providers: Transaction data is shared with approved payment processors such as FPX, Maybank, CIMB, and e-wallet providers to enable smooth transactions.
  • Game Providers: Basic game data is shared with our game software providers for the purpose of operating and verifying game results.
  • Authorities: MT88 will disclose required data to law enforcement authorities when mandated by a valid court order, warrant, or official regulatory request.
  • Identity Verification Services: KYC data is shared with recognised third-party identity verification service providers to ensure an accurate and secure verification process.

All third parties working with mt88 are required to comply with strict data protection standards and are not permitted to use your data for any purpose other than those specified in our data sharing agreements.

If MT88 undergoes a corporate merger, acquisition, or asset sale, your personal data may be transferred to the new entity. You will be notified in advance and given the option to withdraw your consent before any such transfer takes place.

06Cookies and Tracking Technologies

The MT88 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze usage patterns. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use are as follows:

  • Essential Cookies: Required for core platform functions such as login, session security, and verification. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how users interact with our platform — pages frequently visited, time spent, and any errors encountered — to help us improve performance.
  • Functional Cookies: Storing your preferences such as language, time zone, and display settings to deliver a more personalized experience.
  • Analytics Cookies: Used to analyse website traffic and usage patterns in aggregate for the purpose of continuous platform improvement.

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the MT88 platform. Most modern web browsers allow you to view, manage, and delete cookies easily through the settings menu.

07Data Storage and Retention Periods

MT88 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable law. The following are our general data retention period guidelines:

  • Active Account Data: Retained for the duration your account remains active and in use.
  • Transaction Data: Retained for a minimum of seven (7) years in accordance with Malaysia's financial legislation.
  • KYC Data: Retained for five (5) years after account termination in accordance with anti-money laundering requirements.
  • Activity Logs: Retained for two (2) years for security purposes and investigation if required.
  • Support Communications: Retained for two (2) years for reference and service improvement.

Once the retention period expires, your personal data will be securely deleted or fully anonymized so that you can no longer be identified from it. All data is stored in data centers protected by high-level encryption and comprehensive physical and digital security measures.

Even if you request account deletion, some data may need to be retained for a specified period to fulfill legal obligations, resolve outstanding disputes, or enforce our agreements.

08Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold. MT88 is committed to respecting and facilitating the exercise of these rights.

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data, subject to legal requirements.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes.

Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain specified situations.

To exercise any of the above rights, you may contact the mt88 customer support team via email or the live support channels available on the platform. We will process your request within 30 working days. In more complex situations, this period may be extended to up to 60 days, and we will notify you of any such delay.

09Links to Third-Party Sites

The mt88 platform may contain links to third-party websites or services in certain contexts, such as game providers or payment processors. The mt88 Privacy Policy applies only to our own platform and does not cover those third-party websites or services.

MT88 is not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to read the privacy policy of every third-party website you visit before providing any personal data to them. The security of your data on third-party sites is your own responsibility.

10Changes to the Privacy Policy

MT88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable laws, or other legitimate operational reasons. Any significant changes will be communicated to you via a prominent notice on the platform or by email to your registered address.

The "Updated" date at the top of this page will always reflect the date of the most recent amendment to this Privacy Policy. Your continued use of the mt88 platform after any amendment is published will be considered your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. If you have any concerns about changes made, do not hesitate to contact us.

11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the MT88 data privacy team is ready to assist you.

You can reach us via:

  • Data Privacy Email: [email protected]
  • Live Support: Through the live chat function available on the MT88 platform 24 hours a day
  • Help Page: Through the section FAQ for frequently asked questions related to privacy and account security

MT88 is committed to responding to all privacy-related inquiries within two (2) business days. For more serious complaints or data rights enforcement requests, the formal process may take up to 30 business days as outlined in the user rights section above.

Your Data Is Safe With Us

Ready for the Experience Playing It Safe?

Now you know how MT88 protects your privacy. Register an account today and enjoy a safe, trusted, and responsible online casino platform in Malaysia.

Privacy questions? Contact us at [email protected]

Bahasa Melayu